Question 1

1) What are the next steps for graphic design services after the purchase is made?

Accepted Answer

After the client signs the contract and pays the invoice, he/she will receive an email to complete the Graphic Design Form. This form gives the client the opportunity to provide Extegics with the vision, ideas, and concepts he/she has for their graphic.

Question 2

2) What are the next steps for website creation after the purchase is made?

Accepted Answer

After the client signs the contract and pays the invoice, he/she will receive an email requesting specific information for their website design and/or content.

Question 3

3) When is payment due?

Accepted Answer

A 50% deposit is due for services $200 and over. A full payment for services under $199 is due before services are initiated. No services will be rendered prior to receipt of a signed contract and the specified payment amount outlined in the contract.

Question 4

4) Can I make changes/edits to a graphic after I receive my samples?

Accepted Answer

Yes, three edits (a compilation of revisions provided on three separate occasions) are allotted for graphic design services. The contract outlines associated costs if/when the allowable edits are exceeded.

Question 5

5) Is a discount offered when multiple services are purchased?

Accepted Answer

Yes, discounts are offered on a case by case basis and should be discussed with the client’s Extegics consultant.

Frequently Asked Questions

1) What are the next steps for graphic design services after the purchase is made?

2) What are the next steps for website creation after the purchase is made?

3) When is payment due?

4) Can I make changes/edits to a graphic after I receive my samples?

5) Is a discount offered when multiple services are purchased?